Every older house is hiding something. Aluminum branch wiring. A bath fan venting into the attic. A beam somebody notched in 1994 to run a duct through. None of that is unusual, and none of it is a disaster.
It is only a disaster if you find out about it from the invoice.
The rule
Nothing gets covered up on trust. Every stage of every trade — framing, plumbing, electrical, mechanical, insulation — is inspected by your Project Manager against a written standard and photographed before the next trade is allowed to start on top of it. The photographs go into the app you can open any time.
That sentence is the whole system. Everything below is what it means in practice.
What happens when we open a wall
In a remodel, we open the house, photograph what is actually there, and put every condition we find into a written change order with a price on it — before the wall is closed back up. You sign it, or you don't. Nothing is absorbed silently and nothing surfaces later.
That is why our final number looks like our first number. Not because old houses stop hiding things, but because the moment they stop hiding is documented, priced and signed while the wall is still open.
What gets photographed, stage by stage
- Framing — every new stud, header and connection, before sheathing or drywall.
- Rough plumbing — the lines, the vents and the stub-ups, before they disappear into a wall or under a slab.
- Rough electrical — the runs, the boxes and the panel work, before insulation.
- Mechanical — ducts, returns and equipment placement, before the ceiling closes.
- Insulation — that it is actually there, actually continuous, and actually the spec on the drawings.
- Waterproofing — in a bath, this is the whole job. Photographed before a single tile goes on.
Twenty years from now, when a plumber asks what is behind that wall, the answer is a picture.
Why it matters more on a new build
A new house has nothing hidden in it — except what the builder puts there. Because we build every wall, we photograph every wall. The wiring, the plumbing, the framing and the insulation are inspected against the standard and recorded before the drywall goes on. You end up owning a house and the record of how it was made.
What you see, and when
You do not have to ask for any of this. The photos land in the app the day they are taken, alongside the schedule — what moved, what is happening this week and what is planned for the next two. Your Project Manager runs the build day to day, and your Account Success Manager sends a written update every week.
The most expensive things in a renovation are the ones you never see again. So we make sure you can.
